This privacy policy explains how we collect, use, disclose, and protect personal information collected from guests who use our website or stay at our resort hotel. By using our website or staying at our hotel, you agree to the terms of this privacy policy.

​

SECTION 1 - COLLECTION OF PERSONAL INFORMATION

​

We collect personal information that you provide to us, such as your name, email address, postal address, phone number, and payment information, when you make a reservation or use our services. We also collect information about your stay, including your room preferences, requests, and feedback. When you visit our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

​

SECTION 2 - USE OF PERSONAL INFORMATION

​

We use personal information to provide and improve our services, to communicate with you, to process your reservations and payments, to respond to your requests and inquiries, and to personalize your experience. We may also use personal information for marketing purposes, such as to send you promotional emails or newsletters. You can opt-out of receiving marketing communications by following the instructions in the communication.

 

SECTION 3 - DISCLOSURE OF PERSONAL INFORMATION

​

We may share personal information with our affiliates, service providers, and other third parties as necessary to provide our services and to fulfil our legal obligations. We may also disclose personal information in response to a subpoena, court order, or other legal process, or to protect our rights or the rights of others.

​

SECTION 4 - SECURITY OF PERSONAL INFORMATION

​

We take reasonable measures to protect the security of personal information, including the use of encryption, secure storage and industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of personal information.

​

SECTION 5 - RETENTION OF PERSONAL INFORMATION

​

We retain personal information for as long as necessary to provide our services and to fulfil our legal obligations. We may also retain personal information for a longer period for archiving purposes, statistical analysis, or to defend against legal claims.

​

SECTION 6 - CHILDREN'S PRIVACY

​

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18.

​

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

​

We may update this privacy policy from time to time by posting a new version on our website. The new privacy policy will become effective on the date it is posted.

​

SECTION 8 - CONTACT US

​

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at norsustaysfdc@gmail.com